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The Human Engineer

Exploring the human factors that make software engineering so unique, so difficult, so important and all consuming. Learning to work with the systems, not against them.

The Human Engineer 287 - Rejecting the Grind
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The Human Engineer 287 - Rejecting the Grind

A few weeks before Christmas I asked ChatGPT a series of questions along the lines of "ok, so what next?" I was out of ideas. I was tired. My freelance contract was coming to an end so I was already looking for a new one. Launching Human Software had been exhilarating but exhausting. I'd burned the candle at both ends on social media plus done some podcasts (a few of which are yet to see the light of day) and also put myself in front of bookshops and chased reviews and talked talked talked...

REBRAND ALERT!! So it's been a while since I renamed this newsletter but I feel it's due a slight sidestep following the launch of my book. So welcome to episode 286 overall, but episode #1 of The Human Engineer. Despite me constantly rename this newsletter, over these years the subject has never really varied too much. I talk about software systems and how they relate to human systems. I find my work increasingly focusses on the human side of the this divide - because it is a divide right?...

The Human Software 285 - When does AI help, and when does it hinder?

Last couple of weeks, I've been rebuilding some Windows base images in order to comply with corporate patching policies. The new images are CIS hardened which means they follows guidelines set out by the Center for Internet Security benchmark. This ultimately means that the images are restricted in what they can do, what they can access, what is installed upon them by default. These security measures work in opposition to the automation we already have in place for our customers. This is the...

The Human Software 284 - Pluribus

Aside from being a writer, I'm also an avid film and TV watcher. This week we were blessed by the arrival of Pluribus on AppleTV. It's a speculative science fiction series written by Vince Gilligan, co-creator of Breaking Bad and Better Call Saul. He's someone who knows what they are doing when it comes to writing, producing and directing these incredibly successful series. More than that though, he picks the best people and directs them with ease. Here's a bit on when Vince Gilligan knew...

The Human Software 283 - The Social Sciences and Conway's Law

Greg Wilson of Software Carpentry fame knows how to write a headline. His recent talk Cocaine and Conway's Law is a mine of brilliant ideas and books to add to your reading list. They talk invested me immediately through his excoriation of Mark Andreessen's "Techno Optimist Manifesto" as a part of the Peter Thiel/Elon Musk narrative - work harder and longer, fix all problems via tech. Conway's Law, for those who are unfamiliar is the implicit link between social organisation of a company and...

Human Software 282 - IT Failures Cost Lives

The Horizon Post Office Scandal is one of the biggest IT failures in recent times, directly responsible for thirteen of the wrongly accused taking their own lives after prosecutions were brought against them. There is a highly technical deep dive into the findings made by Computer Weekly in this incredible Corecursive podcast episode. It is worth a detailed listen if you want to understand how this could come about and what systemic failings caused it to be covered up for so long. Software...

The Human Software 281 - When Does Change Happen?

Working in software you get to see some pretty stupid stuff. And I mean crazy, stupid stuff. Decisions that float down from on high from multiple disparate spheres of influence - sales teams, other business units or just vice-presidents with a Great New Idea[tm] or a pet project. The narrative goes a little like this - the important people get to make choices and us techies have to live with consequences them. Sometimes these decisions are on a whim, an industry hype, a desperate attempt to...

Human Software 280 - London Launch Party

If you happen to be in London next week then I'll be having a little launch party on Wednesday October 15th. It's not just any pub as well, it's the pub that I used to go to when I was working in my first job in software development thirty years ago in 1995. The famous "Wheatsheaf" just off Oxford Street in London. This was the pub where many conversations got technical and many times got heated. I feel that Peter and Dominic would approve of the location. If you're in the area, please drop...

Human Software 279 - Meet The Resistance

When I first started working in software, I discovered that were some battles you could win and some you couldn't. There were some decisions that no matter how logically you argued against you them, would occur anyway because that's just the way it is. Some people think this is a naive way of being; arguing against the status quo. I believe it's hopeful and humanistic to question our environment. Naivety in the form of hope lasts throughout life. I believe ultimately that people want to do...

Human Software 278 - Available Now in Paperback, Kindle, Leanpub and Elsewhere

Hello there, I've just posted this announcment on LinkedIn - please like and share. Thank you! Two years ago, I started writing a novel about IT and Software Development. Why? Well, I'd loved reading "The Phoenix Project" and "The Unicorn Project", and I wanted something a little more realistic, a bit grittier. I wasn't writing a business book; I was writing a story set in the IT and Software Development world. A story where agile transformations don't work, a story where we cut corners to...